Shipping Policy
Last Updated: June 1, 2026
LailaGo is owned and operated by ViiaShop LLC. We are committed to providing a transparent and reliable shipping experience for our customers.
1. Shipping Costs
We offer Free Standard Shipping on all orders.
No additional shipping fees will be charged during checkout unless otherwise stated on the product page.
2. Taxes
Product prices displayed on our website do not include applicable taxes.
Sales tax may be calculated and applied during checkout based on the customer’s shipping destination and applicable regulations.
3. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next available business day.
4. Estimated Delivery Time
After processing, estimated delivery times are:
Standard Shipping: 8–15 business days
Delivery times are estimates only and may vary due to carrier operations, customs procedures, weather conditions, or other circumstances beyond our control.
5. Shipping Destinations
LailaGo currently ships to customers located in:
United States
Canada
United Kingdom
Australia
European Union countries
Additional destinations may be added in the future.
6. Order Tracking
Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information when available.
7. Delayed or Lost Shipments
While we work closely with our shipping partners, occasional delays may occur.
If your shipment appears delayed or lost, please contact our support team and we will assist you in resolving the issue.
8. Contact Information
Business Name: ViiaShop LLC
Brand Name: LailaGo
Website: https://lailago.com
Email: [email protected]
Phone: +1 (548) 732-8760
Business Address:
3520 Drawbridge Pkwy Apt 108G
Greensboro, North Carolina 27410
United States
For any questions regarding shipping, tracking, or delivery, please contact our customer support team.